Guys, thanks for your posts. We’ll correct things on our guides for sure, thanks for pointing it out.
@artworked: sorry for the bad impression you had while contacting our support. That’s not what we meant. The thing is that we checked the entire guide paying special attention to CentOS (new DigitalOcean droplet) and everything worked perfectly on our side.
Basing on that, we assumed that the problem is with the client’s host. Unfortunately, such problems are hard to debug and it takes a lot of time.That’s why we limit support for free accounts to forum help only. Paid accounts have additional, dedicated support.
We’d like to help all users to configure things on their side, however, we’re not able to do that phisically.
Once again, thank you for pointing out things that should be improved in our guides.